Frequently Asked Questions
Everything you need to know about our sour treats.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Are your products vegan-friendly?
Many of our SourBoys treats are vegan! Please check the specific ingredient list on each product page for a full breakdown of certifications and dietary information.
What is your return policy?
Due to the perishable nature of our candy, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to bring our sour snacks to the rest of the world soon!
How should I store my SourBoys candy?
To maintain maximum freshness and the perfect sour crunch, store your candy in a cool, dry place away from direct sunlight. Keep the packaging sealed when not snacking.
Can I track my order?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.